TERMS &
LEGAL

Last Updated: June 2026 · goFlySURF LLC · Highland, Utah

Terms of Service

These Terms of Service ("Terms") govern your use of the goFlySURF website at goflysurf.com and all services provided by goFlySURF LLC ("we," "us," or "the Company"), including eFoil lessons, rentals, demos, retail sales, and events. By booking a session, purchasing equipment, or using our website, you agree to these Terms.

Bookings and Payment

Reservations

All sessions must be booked in advance through our online booking system or by contacting us directly. Bookings are confirmed only upon receipt of payment. We reserve the right to cancel or reschedule any session due to weather, equipment issues, permit restrictions, or other circumstances beyond our control.

Payment

We accept all major credit cards, Apple Pay, and Google Pay. A credit card authorization hold is placed at the time of booking. The hold is captured after your session is complete. Multi-day rentals require a credit card authorization hold at booking. The hold is captured or released upon confirmed return of equipment in acceptable condition.

Cancellation Policy

• 48+ hours before session: Full refund to original payment method
• Less than 48 hours before session: Reschedule credit valid for 12 months. No cash refund.
• No-show: Forfeiture of full booking fee
• Weather cancellation by goFlySURF: Full reschedule credit or refund at customer's choice
• Customer medical emergency: Full reschedule credit with documentation

Weather and Safety Cancellations

goFlySURF reserves the right to cancel any session due to lightning, sustained winds above 15 mph, water conditions deemed unsafe, or any other factor our instructors determine poses unreasonable risk. In such cases, customers receive a full reschedule credit valid for 12 months. We monitor conditions proactively and will contact customers as early as possible.

Participant Requirements

All participants must meet the following requirements before participating in any goFlySURF activity:

• Minimum age of 12 years (riders under 18 require a guardian present)
• Maximum weight of 250 lbs (300 lbs for Rider+ board)
• Competent swimmer
• No alcohol, cannabis, or impairing substances within 8 hours
• Not pregnant
• Signed liability waiver on file
• For rentals: demonstrated previous eFoil experience

goFlySURF instructors have absolute discretion to deny participation to any individual they believe poses a safety risk, without refund obligation beyond our standard cancellation policy.

Equipment and Rentals

Rental Equipment

All rental equipment is provided in good working condition. Renters are responsible for returning equipment in the same condition, reasonable wear excepted. Damage beyond normal wear is the renter's financial responsibility at current replacement cost. Renters must complete an in-person safety and equipment care briefing before taking possession of rental equipment.

Delivery and Service Area

Delivery service is available throughout Utah County and Salt Lake County for a small fee — call us for current rates. Delivery outside these counties may be arranged at additional cost. We are not responsible for delays caused by traffic, road conditions, or circumstances beyond our control.

Retail Purchases

Pricing

All SiFly product prices reflect the manufacturer's Minimum Advertised Price (MAP). Prices are subject to change without notice. We will honor the price at the time of your confirmed order.

Orders and Lead Times

SiFly products ship from their U.S. distribution point. Estimated lead times are 1–3 weeks and are provided in good faith but are not guaranteed. We are not responsible for manufacturer or shipping delays. We will communicate any significant delays as soon as they become known.

Returns

New, unused equipment in original packaging may be returned within 14 days of receipt for a full refund less a 10% restocking fee. Equipment that has been assembled, used, or taken on the water is non-returnable. Warranty claims are handled directly through SiFly's 2-year warranty program with our assistance as your local dealer.

Intellectual Property

All website content, including text, graphics, logos, and page designs, is the property of goFlySURF LLC and may not be reproduced without written permission. SiFly product names, images, and descriptions are the intellectual property of SiFly and are used with authorization as an authorized dealer.

Limitation of Liability

To the maximum extent permitted by Utah law, goFlySURF LLC's total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim. goFlySURF is not liable for indirect, incidental, consequential, or punitive damages of any kind.

Governing Law

These Terms are governed by the laws of the State of Utah. Any dispute shall be resolved exclusively in the courts of Utah County, Utah, or the U.S. District Court for the District of Utah, Central Division.

Contact

Questions about these Terms: goFlySURF@gmail.com · (801) 900-7946 · goFlySURF LLC · Highland, Utah